The national lottery company TIPOS was the first in Slovakia to receive certification in the field of responsible gaming from the European Association The European Lotteries.

Months of hard work, refinement of measures in favor of supporting responsible gaming and their implementation in the offered products and services have borne fruit. The European Lottery Association awarded the company TIPOS, national lottery company, as, certification in the field of responsible gaming. The National Lottery Company was the first in Slovakia to achieve compliance with the standards of responsible gaming, which are also highly valued in other European countries.

The award of certification by The European Lotteries means that TIPOS has achieved compliance with the requirements for responsible gaming in all ten assessed areas. The official certificate will be handed over by representatives of The European Lotteries at the association’s congress in Šibenik, Croatia in 2023, but TIPOS can already be proud of the responsible gaming certification badge. The certificate is already effective and valid for a period of 3 years.

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Source: TIPOS, national lottery company, as

“Getting this certification in the field of responsible gaming was not easy at all. The certification was preceded by a comprehensive and very detailed assessment of compliance with the strict requirements of European Lotteries by an external evaluator. We had to modify some of our processes, implement several strict measures in the functioning of our products and services. The activities that we implement in the field of responsible gaming and which result from the certification scheme are often beyond the scope of the currently valid legislation, which in some respects puts us at a disadvantage compared to our competition, which does not have to follow such strict rules. However, the topic of responsible gaming is crucial for the national lottery company. Especially with regard to creating a safe gaming environment and protecting players,” explained Oliver Felszeghy, vice chairman of the board and executive director of the financial and legal section of the company TYPES.

During the preparation for obtaining this certification, several dozen activities were carried out to contribute to the strengthening of the responsible gaming program. For example, TIPOS has adopted the Code for Responsible Marketing Communications, the main objective of which is to protect minors and vulnerable groups. The measures also include regular and detailed educational activities for all employees on this topic, as well as training for sellers selling TIPOS products. The National Lottery also supported the research activities of leading Slovak organizations and adjusted internal processes so that the latest knowledge from Slovak and global research could be used in practice. An important step was also the setting of internal processes with the aim of identifying risky players and subsequent steps. Systemically, TIPOS has also introduced an assessment of the degree of riskiness of all operated gambling games.

At the end of 2021, in accordance with TIPOS’s strategy in the area of ​​responsible gaming, TIPOS also launched three large projects in this area, which it implements in cooperation with professional partners within its own financial capacities. The TIPOS company expanded its cooperation with the Center for the Treatment of Drug Addictions in Bratislava and started cooperation with other relevant professional partners in the field of prevention and treatment of pathological gambling. Specifically, it concerns cooperation with II. Psychiatric clinic of SZU FNsP FD Roosevelt in Banská Bystrica and Specialized Psychiatric Treatment Institute, no, Predná Hora.

“We believe that our steps will be an inspiration for other entities on the market. Cultivating and increasing the safety of the player environment should be the goal of the entire segment. Moreover, we see obtaining the certification only as the achievement of the first goal. It is a continuous and long-term process. The activities of our company must be further developed in order to defend the certification in the future. In this way, meaningful steps should be developed for the safety of the player within the entire market,” he was accompanied by Felszeghy.
The certificate is valid for three years. After three years, it will be re-evaluated. However, during the three-year period, and therefore before the re-evaluation, at least one more interim evaluation must be carried out.

TIPOS, the national lottery company, as, accepts bets on the number lotteries LOTO, JOKER, LOTO 5 out of 35, KENO 10, KENO JOKER, EUROMILLIONS, EUROMILLIONS JOKER, Eurojackpot and Eurojackpot JOKER, in addition to standard collection points, and via the Internet via www.etipos. sk, as well as through a smartphone application or through SMS messages by sending an empty SMS message to the number 3333. TIPOS, the national lottery company, as, accepts bets on the KLUB KENO number lottery at its sales points and through the website operates and e-KLUB KENO number lottery.

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